2.1 Introduction

Your privacy is important to us. This policy describes how we collect, use, store, and protect your personal information when you use our Site or services.

2.2 Information We Collect

a) Information you provide

  • Registration/account info: name, email, password, phone number, address.
  • Order information: billing address, shipping address, payment methods, order history.
  • Communications: messages, feedback, reviews, customer support correspondence.

b) Automatically collected information

  • Device & usage data: IP address, browser type/version, operating system, pages visited, time on site, clickstream data, etc.
  • Cookies / tracking technologies: We use cookies, web beacons, and similar tools to gather usage data, improve user experience, and show personalized content.

2.3 Use of Information

We use your information for:

  • Processing your orders, payments, shipping, returns.
  • Communicating with you (order updates, marketing, support).
  • Improving our services, user experience, and the Site.
  • Detecting fraud or unauthorized activity.
  • Complying with legal obligations.

2.4 Sharing & Disclosure

We may share your information with:

  • Service providers / partners (payment gateways, logistics/shipping companies, IT and hosting providers) under confidentiality obligations.
  • Legal or regulatory authorities if required by law or court order.
  • In case of a merger, acquisition, sale or reorganization, your personal data may be part of the transferred assets (with notice to you).

2.5 Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or required by law. After that, we may anonymize or delete it.

2.6 Security

We implement reasonable security measures (encryption, access controls, firewalls) to protect your data. However, no method of transmission over the Internet or storage is 100% secure.

2.7 Cookies & Tracking

You can set your browser to refuse cookies or alert you when cookies are being used. Disabling cookies may limit some functionality of the Site.
We may use third‑party analytics or advertising services, which may use their own cookies.

2.8 Children’s Privacy

Our services are not aimed at children under 13 (or applicable legal age). We do not knowingly collect personal data from children.

2.9 Your Rights

Depending on applicable laws, you may have rights to: access, correct, delete, restrict, object to processing, or port your personal data. You can contact us to exercise these rights.

2.10 Changes to Privacy Policy

We may update this Privacy Policy periodically. We will post updates on the Site with a “Last updated” date. Continued use implies your consent.